CIM Software Testing responds to problems and questions regarding general use of SeqZap.
The SeqZap Support team can be reached by e-mailing support@seqzap.com or by calling +45 96 84 05 00.
During support the SeqZap Support team might ask to share your screen, this is done by clicking the “Share my screen” button in the Help viewer which is opened by pressing F1.
If TeamViewer is already running, the following dialog box will appear:
The already running TeamViewer instance can be closed by right-clicking the TeamViewer icon in the tray area and selecting Exit TeamViewer.
After TeamViewer is stopped, the “Share my screen” button can be pressed again.